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Dan Gjelten

Archbishop Ireland Library, Charles J. Keffer Library, Database Highlights & Trials, Libraries, News & Events, O'Shaughnessy-Frey Library

February is Database Trials Month

During the month of February, the University Libraries will be offering trials of several databases, especially in the area of the health, nursing and psychotherapy.  If you are working in these disciplines, take a look at these new resources and let us know if you would find them useful for your teaching and research.

CINAHL Complete – the definitive research tool for nursing and allied health professionals. With CINAHL Complete, users get fast and easy full-text access to top journals, evidence-based care sheets, quick lessons and more.  Note, this is a more expansive collection than the CINAHL that the library currently subscribes to.  (Through February 28.)

APA PsycTherapy – Streaming demonstration videos for teaching and learning psychotherapy techniques (Through March 5.)

Nursing & Allied Health Database – designed to support the teaching, learning, and research needs of nursing and allied health students and educators. Includes 360 full-length clinical skills videos. (Through March 5.)

LWW Nursing and Health Professions Premier Collection –  Lippincott, Williams & Wilkins (a major publisher in health field) offers this collection of over 80 core nursing journals. Our trial will also include access to Emcare, a database of scholarly, peer-reviewed literature in nursing and allied health on the Ovid platform, with access to over 5 million records.  (Through March 3.)

Library of Catholic Thought – The Library of Catholic Thought presents essential resources for studying the development of Catholic thought and theology, including works on the interaction between Catholicism and modern science, and on the history of Catholic moral theology.  A key element of the Library is the new fully revised third edition of the Jerome Biblical Commentary, a 2 million-word project by leading Catholic biblical scholars that features a preface by Pope Francis and is digitally exclusive to the LOCT.

We will be providing trial access to one or two more databases during Trials Month and will alert faculty in the appropriate disciplines when these resources are available for review.

Tommie Mascot reading a book in the O'Shaughnessy-Room
News & Events, O'Shaughnessy-Frey Library

Library Reopening: What you need to know

As part of the university’s COVID-19 Preparedness Plan, the O’Shaughnessy-Frey Library will begin to reopen this week. Taking a phased approach, the library will be following Level One reopen criteria, which consists of mask use, hand sanitization and disinfecting stations being installed, appropriate signage for physical distancing, plexiglass barriers, and card-access building control. All plans are contingent on guidance from the Centers for Disease Control and Prevention and the Minnesota Department of Health.

For the O’Shaughnessy-Frey Library, Level One means only the first floor will be open for students, faculty, and staff. Computers, printers, and copiers will not be available for use, but various study tables, reference books, reserves, and requested-item pickup will be.

At this time, we are unable to provide in-person reference or technical help. As the university transitions to Level Two criteria, we expect to open more services.

The O’Shaughnessy-Frey Library will be open Monday through Friday from 8 a.m. to 4 p.m. For more information about library services during COVID-19, check out our guide here and read more about the library reopening here.

News & Events

Microaggressions Resources by Dr. Derald Wing Sue


If you attended Dr. Derald Wing Sue’s excellent presentation on microaggressions on February 12, you’ll remember that he noted several books that his comments were based on.  The University Libraries own unlimited electronic access to the three books he mentioned – titles will take you directly to the books.

Race Talk and the Conspiracy of Silence : Understanding and Facilitating Difficult Dialogues on Race (2015)

Microaggressions in Everyday Life : Race, Gender, and Sexual Orientation (2010)

Microaggressions and Marginality : Manifestation, Dynamics, and Impact (2010)


In addition to these titles, the Libraries collection includes many other books and articles by Dr. Sue.  We also have a number of videos of Dr. Sue’s presentations, including What does it Mean to be White? the Invisible Whiteness of Being (2004)


If there are other materials by Dr. Sue that you think we should own, please let us know!

News & Events

O’Shaughnessy Frey Library adds new stained glass window medallion


For only the second time since the original library was completed in 1959, we have added a new stained glass “medallion” window.  This year, on the occasion of the 200th anniversary of the publication of Mary Shelley’s Frankenstein, the UST English department and UST Libraries collaborated on the design and production of a window celebrating the classic novel.  (The first new window, added in 2009, was dedicated to Zora Neale Hurston, author of “Their Eyes Were Watching God.”)  Both windows were designed and created by the Conrad Pickel studio in Vero Beach, FL, the same glassmakers who created the original windows (all of which can be seen here.)

A Go Fund Me campaign raised the money needed to produce the Frankenstein window, and a celebration was held on December 4th, 2018, at which students, faculty and staff met to read portions of the novel.  The newest medallions (hanging in windows on the first floor, west side of the O’Shaughnessy Frey Library, overlooking the quad) are intended to honor authors of color and women – more windows will be forthcoming.


CLICsearch, News & Events

Announcing CLICsearch

Dan Gjelten, Director UST Libraries

Dan Gjelten, Associate Vice Provost, UST Libraries

The UST Libraries’ strategic plan includes this goal: “Provide greatest access to a variety of print and digital content with reliable and robust discovery systems to support the university’s strategic goals…” Maximizing the value of all the Libraries’ collections to support twenty first century research and teaching practices – global, interdisciplinary and interconnected – is a priority for our Libraries.

In light of that, we (and our CLIC consortial partners) are migrating to a new library management system (what you might think of as “CLICnet.”) On May 31, we will cut over to the new system (called CLICsearch) and pull the plug on the old CLICnet, which we have been using since 2000 (a long time in technological years!)

Over the last three decades, the online library catalog has evolved from an electronic version of the paper card catalog to a system which managed most of the library’s “business” and user activities in a module format: acquisitions, cataloging, searching and circulation. That traditional system became supplemented over the years by additional services which helped us to manage the rapidly growing collections of electronic content.

Our new system moves beyond those moduled silos and is a true example of a “next generation” integrated library system. It takes the library’s technology another step forward by not only connecting library resource management workflows, but by communicating and exchanging information with other campus systems, including course management, identity management, student information, the institutional repository and other data sources. As a cloud-based system, updates and new developments can be handled quickly and remotely by the vendor; and advanced analytics will allow for better-informed, evidence-based library decision-making (in the area of collection development and user services).

CLICsearch logo

The new CLICsearch logo

While the Libraries’ new system provides improved management of acquisitions/purchasing and the inventory control functions that many library users never see, it also includes a very sophisticated search function – the main interface for library users who seek to discover the information they need. We know that today’s library users have no problem finding information, but may have problems finding the right information. CLICsearch attempts to address that need for efficient and effective discovery in an environment of abundant (and largely digital) information. It differs from previous library systems, in part, due to the ways that library collections have evolved in the last decade. While traditional library catalogs have been designed to search and find print materials primarily, CLICsearch is a discovery layer that searches nearly everything (print and electronic) that the Libraries own and manage, regardless of format, including e-books, electronic journals, individual chapters and articles, streaming content, audio and video resources, content in our institutional repository, our digitized special collections, and more. This “unified resource discovery” system is intended to more effectively enable students, faculty and researchers to discover and obtain needed information by connecting the searcher directly to the content, whether in our local collections or owned by our colleagues in CLIC or beyond.

As we roll out CLICsearch, there will likely be bumps (this is a very sophisticated system) but we hope you’ll start to work with it and let us know of any problems you are having. The UST Libraries have three staff who are certified administrators in the new environment and we hope to be able to address any issues fairly quickly. In addition, and significantly, many of the other academic libraries in the state (including the University of Minnesota, St. Olaf, and Carleton) will be on the same system, and we hope that efficiencies, knowledge sharing and collaboration will result in that environment.

Future developments include the more efficient delivery of course materials to students through integration of our course management system and CLICsearch, and that we’d be able to leverage library content for use in courses with the goal of improving student success, not to mention saving them money and saving faculty time.

We are very excited about the implementation of this system, which we think is another example of the ways in which the academic library often leads the way in educational technology. We look forward to the coming years in which as other campus systems get upgraded to “next gen” systems, the UST Libraries and our collections and services will be more deeply integrated into the academic mission.

If you have any questions regarding this development, please contact me at drgjelten@stthomas.edu or use our CLICsearch feedback form.


Libraries, News & Events, O'Shaughnessy-Frey Library

Director of UST Libraries Shares Results of LibQUAL Satisfaction Survey

Dan Gjelten, Director UST Libraries

Dan Gjelten, Director UST Libraries

In fall 2014, the UST Libraries contracted with the Association of Research Libraries to conduct the LibQUAL survey, a well-regarded measure of the satisfaction of users of academic libraries. The findings of the survey will help the libraries as we develop strategic directions in support of university’s strategic plan.

LibQUAL is designed to assess the extent to which our library services are meeting the needs and expectations of our users. Answers to 27 questions in the areas of services, collections and library as place document our users’ perception of actual and desired level of quality.

Since 2000, more than 1,200 libraries nationwide have participated in LibQUAL; this is the second time that the UST Libraries have conducted the survey (it was previously done in 2008). Because the libraries conducted the same survey in 2008 and because comparable academic libraries around the country also have conducted the survey, we are able to measure changes in user perceptions over time and with our peers.

This year, we sent the survey to all UST students, faculty and staff, and received valid responses from 1,455 library users (including 693 undergraduate students, 446 graduate students and 172 faculty). The data we received can be analyzed by user group, discipline, library most used and other variables. In addition to the raw data we received nearly 500 comments from various users, all of which are being analyzed and classified by theme. We will continue to analyze all of our findings over the coming months.

Our initial findings show that the libraries are exceeding user expectations in a number of areas including “giving users individual attention,” providing “multimedia collections users need,” “making me aware of library resources and services” and “providing information resources reflecting diverse points of view.” Because users identified their role, we are able to look at results by user group, and learn where our constituencies have the highest expectations. For example:
◦Undergraduate students seem to place a high value on the library as place and want comfortable and inviting spaces to study.
◦Graduate students are most interested in accessing library resources from their home or office.
◦Faculty seem to be happy with library staff services and library spaces, and have the highest expectations for us in the area of electronic resources availability and a website that enables them to locate information on their own.

In terms of changes between 2008 and 2014, we learned that overall satisfaction with library services increased for all user groups during the six-year period. When we compare findings from our survey with LibQUAL results from comparable institutions (Marquette University and Santa Clara University both conducted LibQUAL in 2014) we’ve learned that the UST libraries rate higher in overall quality and library support for learning, research and teaching than either of those university libraries.

While we are happy with many of the findings from this survey, we also acknowledge that there are areas where we can improve. We’ve learned there are some frustrations with finding the best resources using the libraries’ Web page. One comment captures what we think too many of our users experience when interacting with library: “Excellent resources, but it seems more difficult than it should be to get the resources, and oftentimes the information can be overwhelming.”

In fact, the UST libraries, having been well-supported by the university for many years, do offer great treasures in electronic content to our users. Given that we live in a time of information abundance rather than information scarcity, it is a challenge for the libraries to help our users navigate and effectively use that information in their work. The libraries currently are developing strategic objectives for the coming years, and this challenge will remain a high priority for us. As the University of St. Thomas strategic plan states, it is a goal for us to “provide innovative education that develops the skills necessary for success within an increasingly complex contemporary world, where information is readily available but wise use of that information is critical for human flourishing.”

The UST Libraries take seriously our role in helping to achieve that strategic objective.

Other areas where we will look to improve the libraries include updating library furnishings and addressing space issues in the Minneapolis campus library.

UST Libraries would like to thank all of you who responded to our survey and assure you that what we’ve learned with your help will make library services even more effective in the coming years.

– Dan Gjelten

Libraries, News & Events, O'Shaughnessy-Frey Library

Help us improve by taking the 2014 LibQUAL survey

Dan Gjelten

Dan Gjelten

On Monday, October 27, students, faculty and staff will receive a link to a library satisfaction survey (known as LibQUAL)  via UST email.  Please help us out by taking a few minutes to complete the survey.  Those who respond will be eligible for a drawing for several Amazon gift certificates.

In 2008, the UST Libraries conducted the LibQUAL survey for the first time.  LibQUAL has been conducted by over 1,200 libraries at institutions all over the world and helps libraries understand user perceptions of collections and services.  The feedback from LibQUAL helps us develop a culture of excellent service and collections, improve programs and innovate, compare our library to peer institutions and, generally, to better communicate with our users.  We are conducting the survey again this fall and the data we obtain will be compared against the 2008 benchmark so that we’ll be able to see the areas of the library enterprise that have changed.  (More on what we learned in 2008.)

LibQualThere are three major areas of the library enterprise that will be covered by the survey: “information control” which measures the extent to which users can find the information they need; “affect of service” which measures the quality of service and interactions with library staff; and “library as place” which concerns the physical library environment.  The survey also gives users a chance to comment in their own language on the library.

This year, as the university and the Libraries engage in strategic planning, we again want to learn more about our users’ expectations and experience with the libraries at St. Thomas. Conducting this highly regarded survey again will allow us to benchmark ourselves against the 2008 findings as well as UST’s comparable institutions.

When you receive the email link to the survey, we ask that you please take the time (10 – 15 minutes) to let us know about your experiences with the UST Libraries. Your responses will influence the direction of the libraries in the near future. Visit the LibQUAL web site if you would like more information about the survey.

Libraries, News & Events, O'Shaughnessy-Frey Library

The OSF Library White Board Question

more sticky notes2



For the last couple of years, the staff in O’Shaughnessy-Frey Library have been posting a question on a big white board near the entrance. Sticky notes are provided for anyone to respond to the question.   We’ve asked questions like:

–  What would you tell a prospective student about the library?
–  Books – print or digital, which do you prefer?
–  What’s the best discovery you’ve made in the library?
–  What’s your favorite political movie?
–  What are you thankful for?
–  What helps you get to sleep?
–  What is your best study tip?
–  What are you working on right now?
–  What are you most excited about this semester?
–  How do you get your political news?

Our goal with the white board is to create a conversation with the people who come into the library, and to, we hope, learn more about them. We will ask a mix of lighthearted, social questions as well as more serious questions about your use of the library and our resources.
The answers to our latest question ‘What was the high point of your summer?’ demonstrates how interesting our users are. All the answers (necessarily brief, since the sticky note is small) suggested stories behind our users’ lives:

–  People travelled to Peru, Chile, England, Spain, Italy, Vietnam, Brazil, the Virgin Islands, Puerto Rico, and South Africa as well as many points in the U.S.
–  The Iowa State Fair!
–  More than one attended the Bonnarroo Music Festival in Manchester, Tennessee
–  People worked at a number of jobs, volunteered, coached, and took classes
–  The usual Minnesota summer activities were represented – boating, camping, laying in the sun, hanging with the family, hiking up north
–  And one person won a lot of money in Las Vegas!

We’ll keep putting up questions throughout the year – and hope to continue to learn more about you!

Libraries, News & Events, O'Shaughnessy-Frey Library

O’Shaughnessy-Frey to Shift its Books and Periodicals Collections

puzzleSuggestion and allure: Collection shift in OSF

“Education is not furthered by secreting books in which the university has invested funds…displayed to possible readers, the collection becomes alive with suggestion and allure.” So declares an old (1970) book called University Library Administration sitting on my office shelf (mostly for looks, and, honestly, for its ironic value.) I took a look at it today when I was thinking about a big project that we are undertaking – the rearrangement of the books and periodicals in O’Shaughnessy Frey Library. Our goal with the project: move ALL bound journals to the sublevel of the library and rearrange the books on the rest of the floors. We want to make our print collections easier to access, and since the bound journal collection is actually shrinking, consolidating it on one floor is now realistic.

A project like this is major and will involve touching nearly every volume in the library. It is kind of like the sliding tile puzzle pictured above. We’ll be compressing collections on the sublevel, opening up space on level four, and then beginning the shift of the books, finally ending back on the sublevel, to which we’ll move the rest of the bound journals. Our hope is that we can complete the shift in 12 – 18 months, using mostly student labor, under the supervision of library staff. We do not expect that any books will be “out of circulation,” though there will be work going on at some place in the stacks as the books are moved.

At the end of the project, we’ll have opened up some good spaces which we will redesign for student use and we’ll engage the community in the design and development of those new spaces. More on that in the future! We’ll keep you informed on the progress of the big shift as it moves forward.

If you have questions or comments about this project, please let us know.

– Dan Gjelten, Director of Libraries