TECHNICAL DIFFICULTIES!! – St. Thomas Libraries Blog
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TECHNICAL DIFFICULTIES!!

I’m sorry to report that nearly all library systems are experiencing severe technical difficulties today. That’s the brief version.

 

The long version of this story is that we pay for the services of a company called Proquest. From them we get Summon, GET IT, and literally hundreds of thousands of other pieces of content that make up the modern library. Over the weekend Proquest did an upgrade to its system, which is typical and happens with great regularity. However, atypical is that something went horribly wrong with this upgrade. It’s taken down most of our functionality.

 

Please be patient as we look to Proquest to solve this rather large problem. Let us know how we can help, but be prepared to hear the answer “just wait it out.”  Ugh. And sorry.

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